The Bursar's Office is the centralized billing and collection location for student accounts and registration fee payments. The Student Account system bills students by mail for most of the charges due to UNO. Fees are subject to change without notice. If you have any questions about your financial relationship with the University we encourage you to call or come by the Bursar's Office. Issues regarding Delinquent Accounts are handled by Accounts Receivable.

Most charges and credits originate from the departments listed below. Questions about items on your statement should be directed to the appropriate department below:

Billing statements are mailed and/or emailed to student's local mailing address. Billing statements are accessible 24/7 on the student's WebSTAR account via link "FEEBILL". If you do not receive an Account Statement prior to any fee payment period, please follow the steps below:

1.	Check WebSTAR for your account balance and forward any amounts owed to the University.
2.	Please ensure that all payments are received by the University on or before the due date. See the Important Dates section of this Bulletin to determine when your fees are due.
3.	Confirm that payment has been received by checking WebSTAR or contact the Bursar's Office at (504) 280-6489.

 

If your financial aid and/or third party credits will not cover the entire amount owed, you must pay the remaining balance by the deadline dates or your class schedule will be canceled. If you are unable to pay the remaining balance and you are eligible to participate in the Extended Payment Plan Option (EPPO), please complete a University Promissory Note. There is a $50.00 fee for this option. For more information about EPPO, please logon to WebSTAR . Next click on "Plan Summaries" to the left of the window.

See the Important Dates section of this Bulletin for dates and the various phases of registration for details on paying fees during the registration. Students not paying fees by the published due dates will have their class schedule canceled (purged).

 

You may pay the total fees in full, or if eligible, use the Extended Payment Plan Option (EPPO). (See the EPPO section below for details.)

 

$50.00 Non-Refundable Fee and you must have a University Promissory Note on file in the Bursar's Office for each semester you select this option.

You may use EPPO to pay tuition and fees if you are in good financial standing with the University. If you choose to use EPPO, a minimum payment of 50% of the total charge is required by the designated payment deadline to complete registration. The remaining balance will be due on October 1 for the fall term and March 1 for the spring term. The EPPO is not available for the summer term. Failure to meet the installment terms of the EPPO agreement will automatically revoke the privilege of using EPPO for all future terms.

 

Eligibility alone does not place you on a payment plan. You must elect this option. This election is finalized by having a completed and signed promissory note with the Accounts Receivable Department.

 

Credit balances result from payments, financial aid received, and other credit entries that exceed the total of charges to a student’s account. Refunds are issued to students for the amount of the excess account balance through Direct deposit transfer to the students checking or savings account. Account and routing numbers must be provided with a voided check only once in a student’s career unless the students wishes to cancel or change this setup. Forms are available at http://bursar.uno.edu/. At the start of the semester, the initial refund checks for credit balances are processed and mailed within 14 days after funds have been credited to your account. For financial aid recipients, a Bookstore voucher will be made for textbook costs through the last day of final registration provided the student has accepted the financial aid award. During the semester, refunds are sent on Tuesdays and Thursdays. Please allow 14 days for a refund to be processed once your financial aid has been credited to your account.

For additional information on any of the following topics, please visit our website at http://bursar.uno.edu/ :